Review the action history of the document having a problem. This is done in the Purchasing Summary screens – either Requisitions –> Requisitions Summary or Purchase Orders –> Purchase Order Summary. If you attempt to view the action history and you receive the following error:
APP-14288 This document is either incomplete or you do not have access to it
Then this represents that Workflow has not yet performed a submit into the action history table. The document approval manager performs the action of submitting a record into the Action History and therefore is required to be running. It should be confirmed that the document approval manager is running.
Notification Summary – review the Notification Summary for the user that submitted the document. Are there any notifications present? Because online form messaging alerts are now present in the form of notifications, it is imperative that the summary…
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